We offer a 30-day return policy on all Noziq nose hair trimmers, starting from the date your order arrives.
Our Return Policy
To keep our return process fair for everyone, returned trimmers must meet the following conditions:
- The trimmer blade head has been cleaned (no hair residue)
- The nose guard attachment is undamaged
- The product is returned with its original packaging where possible
If your trimmer arrived damaged or has a manufacturing defect, none of the above conditions apply β we’ll sort it out at no cost to you.
Quality Issues vs. Change of Mind
We handle two types of returns differently β here’s what to expect:
Quality issue or defect (blade doesn’t spin, item arrived broken, wrong item shipped): Return shipping is covered by us. Full refund or replacement β your choice. No restocking fee.
Change of mind (ordered the wrong model, no longer needed): Return shipping is the buyer’s responsibility. A $4.99 restocking fee applies to cover handling. Refund issued once the item is received and inspected.
Sale items: Some limited-time sale items are marked final sale and cannot be returned for non-quality reasons. This is noted clearly on the individual product page before purchase.
Arrived Damaged? Do This First.
If your trimmer arrived damaged in transit, email us at [email protected] within 7 days of delivery with:
- Your order number
- 1β2 photos showing the damage to the item and packaging
We’ll send a replacement or issue a full refund β no need to return the damaged item.
Trimmer Care Tips
Taking care of your trimmer extends its life and keeps it performing well:
- Store the trimmer in its case when not in use
- Clean the blade head after every use β a quick rinse under water takes 10 seconds
- Replace the nose attachment head every 6β12 months depending on frequency of use
Most return requests are resolved within 2 business days of us receiving your email. You don’t need to call or fill out any forms β a single email to [email protected] is all it takes to get the process started.
Still Have Questions?
Email us at [email protected] β we reply within 24 hours, Monday to Friday.
If you’d like to check your order status before reaching out, use our Track Order page.
β 30-day returns β quality issues always covered, no questions asked
β Ships within 1 business day Β· Delivered in 7β10 business days
β Questions? [email protected] β reply within 24h